Patient Care Across Care Settings in Hanover, Maryland

Patients who receive home health support or live in a care facility may have medical concerns that require careful communication. Contact Royal Medical Services to discuss the patient's needs and whether the practice can provide appropriate care.

For patients and caregivers

Explain the patient's current care setting, main medical concerns and existing care arrangements. A family member or caregiver may help prepare questions and information, with the patient's permission and any required authorization.

For care facilities and home health contacts

Call to discuss the service requested and how it relates to the patient's existing care. Clarify the responsible contacts, available records and any coordination requirements before making arrangements.

Confirm where care takes place

Serving patients who receive home health support does not establish that the practice operates a home health agency or provides in-home visits. Office, facility, home and remote visit arrangements must be confirmed directly. Facility access and any organizational agreements also require confirmation.

Information to have ready

Prepare the patient's care setting, medication list, relevant recent records, main concerns and the authorized contact's details. Share records only through a channel approved by the practice.

Common questions